Client Perspectives
What Our Clients Say, In Their Own Words
We prefer to let our clients' experiences speak for the quality of our work. These are genuine accounts from people who came to Baba Dwellings looking for something different.
Back to Home300+
Tenancies coordinated
94%
Client satisfaction rate
4.8
Average client rating
60%
Clients from referrals
Client Reviews
Perspectives from Residents We've Helped
"What struck me most was that Sofía never tried to push us toward anything. She listened carefully during our first meeting, and from that point on every property she suggested felt genuinely appropriate. We found our home in Nassim after four viewings — and we were not hurried into the last one."
Charlotte Lim
District 10, Singapore · Feb 2025
"As someone relocating from Tokyo with limited time to search, I needed an advisor who could do a lot of the filtering on my behalf. Marcus understood that immediately. The written review he sent after each viewing was invaluable — I could read them on the plane and form a clear picture before committing to anything."
Kenji Tanaka
District 9, Singapore · Jan 2025
"The lease coordination service was worth every dollar. I had no idea how much room there was to negotiate until Marcus walked me through the benchmark report. He was patient explaining each clause, and the final compendium they delivered made our move-in day feel remarkably organised."
Priya Rajendran
District 11, Singapore · Dec 2024
"Yara has been managing our home for six months now, and the difference from trying to coordinate maintenance ourselves is quite remarkable. Our air-conditioning has never failed to be serviced on schedule, and she sorted a condensation issue in our master bedroom before it became a real problem."
David & Fiona Payne
Chatsworth area, Singapore · Jan 2025
"I had used two other agents before calling Baba Dwellings. The contrast was immediate. There was no sense of urgency, no suggestion that I needed to decide quickly. We viewed three properties and they genuinely seemed more interested in finding the right fit than in closing anything."
Helena Müller
Bukit Timah, Singapore · Feb 2025
"We relocated our whole family from London and were anxious about finding a home in time for the school term. Sofía was calm throughout — she gave us a clear timeline, managed the landlord communication, and we signed a lease on a wonderful property in Holland Village with three weeks to spare."
Niamh & Tom Clarke
Holland Village, Singapore · Dec 2024
Case Studies
Three Client Journeys in Detail
Each search is different. These accounts give a sense of how Baba Dwellings approaches different circumstances.
The Situation
Senior Executive Relocation
A regional head relocating from Hong Kong needed a property within easy reach of the CBD. Time was limited to five days of viewings before his planned move.
Our Approach
We pre-selected six properties across Districts 9 and 10 before his arrival, prioritising developments known for reliable building management and concierge services. Viewings were scheduled across two mornings, with written reviews delivered each evening for reflection.
The Outcome
A high-floor unit in Orchard area was chosen after the second day. Lease coordination completed within 72 hours, including rate negotiation and stamp duty. Client enrolled in stewardship the following month.
The Situation
Family with Two School-Age Children
A family with specific requirements around school bus routes, outdoor space, and a quiet neighbourhood feel found their previous agency showing them properties with little regard for these priorities.
Our Approach
We mapped school bus accessibility, identified streets with the neighbourhood character they described, and limited viewings to terrace and semi-detached properties with gardens. The pace was unhurried — two viewings per week across three weeks.
The Outcome
A Bukit Timah semi-detached home was selected. The lease review identified two clauses that required amendment before signing — both were resolved before the tenancy commenced. The family has been in residence for over a year.
The Situation
Long-Term Resident Seeking Consistency
A Singapore permanent resident in her third year of renting was frustrated by inconsistent maintenance responses and no clear point of contact for home-related matters.
Our Approach
Rather than a full property search, this client engaged our stewardship service for her existing rental. We conducted an initial walkthrough, identified three maintenance items requiring attention, and established a regular servicing schedule with her building management.
The Outcome
Within two months, all outstanding maintenance was resolved. The client now receives quarterly reports and has a named steward to contact for anything that arises. At lease renewal, we advised on whether the new terms offered were in line with current market rates.
Professional Standing
Credentials and Affiliations
CEA Registered
Estate Agency, Singapore
SISV Member
Singapore Institute of Surveyors
PropertyGuru
Top Prime Rental Agency 2024
6 Years
In Singapore's rental market
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